Customer Stories

In Sanskrit-speaking Mattur, Flipkart customers chant the mantra of technology

In the unique Sanskrit-speaking villages of Mattur and Hosahalli on the banks of river Tunga in Karnataka, Vedic chants resonate from the tile-roofed homes and schools. But it’s the new languages of technology and e-commerce that bridge the past with the future, and weaves these sleepy towns into the expanding map of Digital India

Customer Stories

Large appliance customers of Flipkart speak up, with a big smile

Buying a large appliance for your home, like a television or a refrigerator, is a big decision. And it is big not just considering the heft in investment and the fact that the decision is made not by one person but, in most cases, an entire family. Things get more challenging when one makes the purchase online, which a considerably less personal experience from the touch-and-feel intimacy of shopping at a physical store. For these Flipkart customers, however, realizing the ‘big’ dream of owning a large appliance had everything to do with the Flipkart experience. They tell us why they chose to buy large appliances on Flipkart.

Contests

Tell us your #CustomerFirst Flipkart Story!

We noticed that our happiest customers are also the quietest ones! That’s why we want to hear your stories — the good ones, the great ones, and the terrific ones. Submit your story here and we’ll reward the five best storytellers every month!

In Sanskrit-speaking Mattur, Flipkart customers chant the ma ...

Large appliance customers of Flipkart speak up, with a big s ...

Tell us your #CustomerFirst Flipkart Story!

CUSTOMER STORIES

The Speaking Wall – Flipkart’s transgender customers paint a message

A wall is a blank space. Until the proverbial writing goes up on it. Flipkart’s customers from the transgender community, together with Aravani Art Project, painted a wall at a Flipkart hub in Bengaluru to send across a strong message of inclusiveness that enshrines the core Flipkart value of Customer First

Transgender customers embrace inclusiveness on Flipkart

Ten years might seem like an eternity at Flipkart. Yet, as we look back and marvel at this inspiring decade in the history of e-commerce in India, we are humbled by how much we have discovered about the lives we touch every day. In July 2017, as we set out to acquire a deeper perspective of our customers’ experiences, we chanced upon a story that moved us deeply. This story emerged from a community of customers whose existence has been ingrained in our nation’s conscience for millennia, and whose struggle for equality, to assert their fundamental rights and find acceptance in society, remains a hard-fought one to this day. Yet, it was heartening to discover that online shopping has been the silver lining in their everyday battle for equality and acceptance. Through online shopping and artistic expression, Flipkart’s spirited and savvy customers from the transgender community are breaking the barriers of gender bias and asserting their right to be part of a more equal society.

In Sanskrit-speaking Mattur, Flipkart customers chant the mantra of technology

In the unique Sanskrit-speaking villages of Mattur and Hosahalli on the banks of river Tunga in Karnataka, Vedic chants resonate from the tile-roofed homes and schools. But it’s the new languages of technology and e-commerce that bridge the past with the future, and weaves these sleepy towns into the expanding map of Digital India

Large appliance customers of Flipkart speak up, with a big smile

Buying a large appliance for your home, like a television or a refrigerator, is a big decision. And it is big not just considering the heft in investment and the fact that the decision is made not by one person but, in most cases, an entire family. Things get more challenging when one makes the purchase online, which a considerably less personal experience from the touch-and-feel intimacy of shopping at a physical store. For these Flipkart customers, however, realizing the ‘big’ dream of owning a large appliance had everything to do with the Flipkart experience. They tell us why they chose to buy large appliances on Flipkart.

Tell us your #CustomerFirst Flipkart Story!

We noticed that our happiest customers are also the quietest ones! That’s why we want to hear your stories — the good ones, the great ones, and the terrific ones. Submit your story here and we’ll reward the five best storytellers every month!

In Naxalbari, Flipkart customers fly the flag of a new revolution

Fifty years since the sleepy village of Naxalbari infused our headlines and captured our imagination with the politically charged word Naxalite, Flipkart customers in northern West Bengal’s Dooars attest that a new revolution is afoot here. And, yes, capital is at the center of it, too.

TALES OF INNOVATION

Gridlock Hackathon grand finale – the biggest winner was Bengaluru!

In June, 2017, Flipkart invited entries from smart innovators for the Gridlock Hackathon, a unique event that brought together sharp minds, cutting-edge research and technology solutions to Bengaluru’s traffic snarls. Were the hacks good enough to solve Bengaluru’s traffic woes? Here’s the update

Unboxed – How Mumbai’s Dabbawallas & Flipkart make customers smile

Will modern e-commerce wipe out Mumbai’s Dabbawallas? Diving deep into the two-year-old partnership between Flipkart and this esteemed Mumbai institution, we pondered this question and unearthed a different story — one of challenge, triumph and deep customer-focused innovation

How Flipkart innovated to build India’s exemplary e-commerce marketplace

The e-commerce marketplace in India is dominated by innovations that Flipkart has pioneered. This is the story of the key steps that India’s online shopping powerhouse has taken to build a vibrant ecosystem of sellers and customers

Decoding Flipkart Hackday – the untold stories behind Flipkart’s greatest innovations

‘Hack: The act of improvising on a problem, effectively and unconventionally, to derive a temporary or permanent solution.’ While most contemporary definitions of the word might redirect you to similar phrases, for Flipkart the connotation weighs something much more than a prescribed meaning. Something that is especially evident during the Flipkart Hackday events. In this story we hack into history to decode the DNA of this unique culture of innovation in India’s largest e-commerce marketplace, and dive into the pool of codes and ideas that paved the way for Flipkart.

#BIG10Innovation – Solve Bengaluru’s Traffic woes w/ Sridhar Pabbisetty & Utkarsh B

Ahead of the Gridlock Hackathon finale, Flipkart Stories hosts a special edition of the #BIG10Innovation Tweetchat on “Tech Solutions for Bengaluru’s Traffic Woes”. Mark the date – June 27, 2017 at 3 pm IST. Our panelists are Sridhar Pabbisetty, CEO of Namma Bengaluru Foundation, and Utkarsh B, Principal Architect, Flipkart. Tweet your questions on Bengaluru’s traffic governance issues to Sridhar (@psridharp) and your tech-related questions to Utkarsh (@eutkarsh) with the hashtag #BIG10Innovation. The 3 best questions from participants and the 3 best answers to the panelists’ questions win prizes from Flipkart.

Customer-inspired Innovation – #BIG10Innovation Tweetchat with Ram Papatla and Ranjith Boyanapalli

Submit your questions for the #BIG10Innovation tweetchat on Customer-inspired Innovation with Ram Papatla – Vice President, Product Management at Flipkart and Ranjith Boyanapalli – Vice President of Product at Flipkart, on Tuesday, June 20, 2017. The 3 best questions and the 3 best answers win Flipkart vouchers.

FLIPTALES

Decoding Flipkart Hackday – the untold stories behind Flipkart’s greatest innovations

‘Hack: The act of improvising on a problem, effectively and unconventionally, to derive a temporary or permanent solution.’ While most contemporary definitions of the word might redirect you to similar phrases, for Flipkart the connotation weighs something much more than a prescribed meaning. Something that is especially evident during the Flipkart Hackday events. In this story we hack into history to decode the DNA of this unique culture of innovation in India’s largest e-commerce marketplace, and dive into the pool of codes and ideas that paved the way for Flipkart.

This Father’s Day, get up-close-and-personal with these fathers at Flipkart – Meet the #FlipkartSuperDads

On Father’s Day, we celebrate fatherhood with four #FlipkartSuperDads! In a series of interviews, we speak to these fathers at Flipkart who are voyaging through different life-stages of parenting, to get perspective on how they’ve embraced becoming a dad.

How Flipkart’s Project EVA empowers women Wishmasters

For some customers in Bengaluru who shopped on Flipkart in 2016, opening the door to receive their deliveries became an experience to remember. In an innovative move that brought gender equality, women’s empowerment and equal opportunity to the doorstep, these customers discovered that their orders were delivered by a woman Wishmaster (delivery executive). A confident woman dressed in a t-shirt and trousers handed over their wishes, with a smile and a sparkle in her eye. This is the story of Flipkart’s Project EVA, an innovation that aims to empower women in the supply chain industry by proving that no workplace and no job description is an all-male bastion.

Is Flipkart a good place to work? No way! It’s a great place to work, says LinkedIn

Culture eats strategy for breakfast, observed Peter Drucker. For the second year in a row, as Flipkart takes the top position on the LinkedIn list of the top companies to work for in India, here’s a look at Flipkart’s DNA and what makes it tick

Renuka Khandelwal, Flipkart’s first woman engineer, raises a toast to equality and respect

Renuka Khandelwal walked into an all-male engineering team in 2010. Flipkart’s first woman engineer reflects on the excitement of startup life and that core Flipkart value of R.E.S.P.E.C.T.

Vinoth Poovalingam, the Flipkart fresher who built eKart

In 2010, an inexperienced B-school graduate built the foundation of Flipkart’s game-changing outbound logistics organization. Vinoth Poovalingam, who took eKart from the drawing board to reality, reflects on the excitement of his roller-coaster ride as a Flipster

SAFE SHOPPING TIPS

Flipkart product returns process – How it works and what you need to keep in mind

This simple guide will help you understand how the Flipkart product returns process works, making your shopping and returns experience smooth and convenient

Fake reviews on Flipkart? Read this before you believe them

Are fake reviews and false ratings being used to promote products sold on Flipkart? Who posts fake reviews? While shopping on Flipkart, how can you differentiate between reviews left by genuine customers and fake reviews planted by scamsters? Read this article to learn more about which reviews to trust

Are fake products sold on Flipkart? Here are the authentic answers

Is there any truth in the ongoing online debate over Flipkart selling fake products ? Have you taken any serious effort to understand the real facts behind these claims? Find the answers right here.

Does Flipkart sell fake perfumes? Your questions answered

Are you concerned about fake perfumes on Flipkart? This Q&A will address your worries and help you shop with confidence for the fragrance brands that you love

How to track your Flipkart order

Wondering what’s happening with your Big Billion Days purchase? Here’s an easy guide to help you track your order

Follow these tips before buying big furniture online

Concerned about buying big furniture online? Follow these useful tips and suggestions for worry-free shopping

LATEST IN MOBILES

Moto C Plus – the heavy duty budget phone #OnlyOnFlipkart

Moto is one of the brands that packs a surprise in every single launch and they have just pulled out another bunny from the hat. The Moto C Plus, an online Flipkart exclusive in India has created quite a buzz in the past few months. It is one of the most affordable smartphones from the Moto stable that combines class-leading configuration and a slick design. We got our hands on this new, uber-cool Moto and here’s what got us excited.

Samsung Galaxy S8 and S8 Plus – Raising the bar in performance and design

With stylish finish, outstanding features, and a performance that outlasts all others, two of the most anticipated smartphones of 2017 have finally arrived. Introducing the Samsung Galaxy S8 and S8 Plus.

The master of all Moto devices – the Moto G5 Plus is here!

Have you been hearing the buzz and wondering #WhatsWithTheGs? Gear up, because Motorola, one of the most popular smartphone brands in India, has launched one of their best devices yet—the Moto G5 Plus. This #FlipkartExclusive phone offers one of the most exciting and revolutionary Android experience of 2017! Here’s what you can look forward to.

Best Android camera smartphones of 2017 – Leave your old camera at home

Whether you click for your travel diaries, shares on social media or to keep a record of special moments, photographs are one of the most treasured records of our life. If you love quality photography, but loathe the idea of blurry pictures and bulky cameras, read ahead. We have narrowed down on five of the best Android camera smartphones for 2017 that you can buy right now, right on Flipkart.

Top Made in India smartphones that you can buy on Flipkart

As India makes leaps and bounds in the global sphere, conquering industry and space with equal fervor, our rapid strides in technology are no different. We bring you a list of top feature-packed, purebred smartphones manufactured in the country. So let’s put on our saffron and green hats, and take a look at the top Made in India smartphones that Flipkart has on offer!

Redmi Note 4 is a fully loaded smartphone with a budget price tag

A slick design and plenty of specs without breaking the bank. That’s the Redmi Note 4. We tell you why this budget smartphone can give other smartphones in the sub 15k category a run for their money.